Contact
Contact
Write to [email protected] and a reviewer will answer, in English, within one working day. Piripi Waipukurau reads anything that disputes a ranking position personally.
The messages worth the most to us are the dull ones: a payout that took three days instead of the one we measured, a POLi deposit that failed, a bonus expiry that turned out to be shorter than the terms page claimed. Tell us which of the ten casinos it concerns, the date, and the amount involved. That is enough for us to reopen the account and re-run the test ourselves.
Two things we cannot do. We are not a complaints service, so we cannot recover a balance or overturn an account closure. And we give no legal or financial advice. Where the operator's regulator runs a formal dispute channel, we will point you to the right form.